Payment is taken at the time of confirming your online order.
You can pay by Paypal if the Nochex payment option will not work for you.
Your payment card must be registered at the address you are entering as your billing address.
Nochex will not accept payment if the billing address is different to your banks recorded address for your payment card.
Three alternative ways of paying are; payment by bank automated credit into our bank account; cheque or postal order.
Please note there is an administrative charge of £2 for payment by cheque or postal order. This is to cover the bank charges and extra work involved in processing your payment.
If you don't want to pay online you can send a cheque made payable to "Paradise Hammocks"
and post to:
1st Floor, The Gatehouse,
Devon TQ3 3AZ
Please note payment by cheque will require the payment to clear before the items are sent. This will take 5 working days.
If your item is not in stock you should be informed of this on the website at the time of placing your order. You will always be emailed with the option to cancel your order if you would rather not wait. This does not affect your statutory rights as a consumer.
All of our prices include VAT at 20%.
We know of no documented cases of credit card fraud using our shopping system over the internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted by the payment providers; Paypal or Nochex. They are not held in clear text on any web site.
We will endeavour to respond to all complaints within 3 working days.