Conditions of Use

Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection you will be asked for a few details that we need to be able to fulfil your order.

We accept credit/debit card payment through secure payment providers Paypal and Nochex. We do not have any card processing facilities in the main office, so it is either an online payment, cheque or cash if you visit in person.

Paypal or Nochex can process Visa, Switch, Delta, Solo and Mastercard.

We deliver your order as quickly as possible. We use either Royal Mail 1st class signed for within the UK or for bulky items like hammock frames a courier service offering 3-4 day delivery. If you want the order urgently we offer an option in thecheckout process of Royal Mail Next Day. This is only offered on orders received before 10am and costs extra.

Orders for Europe use the countries postal system and usually take 3 to 5 working days. For orders through out the world we send everything by airmail to ensure a quick delivery.

This does not affect your statutory rights as a consumer.

All of our prices include VAT at 17.5%. Orders that are received from outside the European Union are exempt from this tax and will be discounted by this amount.

If you are unsure about entering your credit card details you can always send a cheque made payable to, Paradise Hammocks making sure that all required items are clearly listed.

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. You have seven days cancellation period after you have received the goods providing that they are in a sellable condition,

You will have to pay the postage and any re-stocking charge up to a maximum of 20% of the products value. We will endeavour to keep a re-stocking charge to a minimum and will be at cost only.

We will endeavour to respond to all complaints within 3 working days.

Paradise Hammocks are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@paradisehammocks.co.uk.

Our Contact details:
Our postal address is - Paradise Hammocks, Unit 4, Alders Way, Paignton, Devon, England, TQ4 7QL
Our telephone/fax number is - UK 01803 666808 International +44 1803 666808
Our Email Address is - sales@paradisehammocks.co.uk

You may phone us Monday to Friday 9am to 5pm GMT all calls are charged at normal telephone rates