Conditions of Use

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection you will be asked for a few details that we need to be able to satisfy the order.

We accept credit/debit card payment.

We accept Visa, Switch, Delta, Solo and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, post or over the Internet.

We deliver your order as quickly as possible. We use Royal Mail and send all parcels 1st class signed for within the UK. If we receive your order before 2pm we will try to give your order sameday dispatch to insure next day delivery.

Orders for Europe use the countries postal system and usually take 3 to 5 working days. For orders through out the world we send everything by airmail to ensure a quick delivery.

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

This does not affect your statutory rights as a consumer.

All of our prices include VAT at 17.5%. Orders that are received from outside the European Union are exempt from this tax and will be discounted by this amount.

We know of no documented cases of credit card fraud using our shopping system over the internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption.  They are only decrypted after they reach our computer.  They are not held in clear text on any web site.

If you are unsure about entering your credit card details you can always phone us on 01803 666808 or send a cheque made payable to, Paradise Hammocks making sure that all required items are clearly listed.

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
You have seven days cancellation period after you have received the goods providing that they are in a re-salable condition, you will have to pay the postage and any re-stocking charge up to a maximum of 20% of the products. We will endeavour to keep a re-stocking charge to a minimum and will be at cost only.

We will endeavour to respond to all complaints within 3 working days.

Paradise Hammocks are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@paradisehammocks.co.uk.

Our Contact details:

Our postal address is - Paradise Hammocks, Unit 4, Alders Way, Paignton, Devon, England, TQ4 7QL

Our telephone/fax number is - UK 01803 666808 International +44 1803 666808

Our Email Address is - sales@paradisehammocks.co.uk

You may phone us Monday to Friday 9am to 5pm GMT all calls are charged at normal telephone rates